AssetGrid® – ITOM

Velox IT Operations Management (ITOM) is an enterprise-grade platform designed to provide end-to-end visibility, intelligence, and control across modern IT environments.

The solution delivers real-time monitoring of infrastructure, applications, and services while enabling structured incident governance, automated remediation, and performance optimization. By combining deep operational telemetry with intelligent analytics and workflow-driven response mechanisms, Velox ITOM ensures high service availability, reduced operational risk, and measurable service reliability.

Built for enterprise, government, telecom, BFSI, and large distributed IT ecosystems, Velox ITOM supports hybrid, multi-cloud, and on-premise infrastructures with centralized operational oversight.

Features & Benefits

1Infrastructure & Service Monitoring: Real-time monitoring of infrastructure, applications, databases, and cloud workloads with performance metrics, availability tracking, and topology-aware dependency visualization for complete service health visibility.

2Event Management & Operational Intelligence: Centralizes events, logs, and performance data with ML-driven anomaly detection, dynamic thresholds, and intelligent alert consolidation to identify probable root causes and reduce operational noise.

3Incident, Problem & Change Governance: Streamlines IT governance through automated incident creation, impact-based prioritization, structured problem tracking, and controlled change workflows with approvals, traceability, and audit-ready documentation.

4Automation & Orchestration: Accelerates operations using policy-driven automation, customizable runbooks, and API-based orchestration to trigger remediation actions, enforce controls, and integrate seamlessly with enterprise infrastructure and platforms.p>

5Performance, Capacity & SLA Management: Optimizes service reliability with historical analytics, predictive capacity forecasting, SLA monitoring dashboards, and executive-ready reporting delivering clear insights into operational performance and service health.p>

Take a look at how our robust product suite sets us apart from the competition

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