IT Change Management is a process that makes it easier for an organization to roll out changes in IT infrastructure. How exactly? It helps the organization to request, prioritize, authorize, approve, schedule and implement changes. Whether the change is complex or simple, a good IT Change Management process helps you to regulate risk and keep interruptions to your services to a minimum. Say you have a brand-new technology that you’d like to implement across the entire organization. With Change Management, this process becomes more smooth and efficient. Why this matters? Because every change you make to your infrastructure could lead to bugs or problems. And this in turn leads to your services being disrupted. It also leads to downtime of your systems, and reduced productivity of your service desk staff. In fact, poor change management could lead to lots of incidents, even major incidents. Change Management safeguards your services against any of these unnecessary problems. And if an error does occur? Thanks to the software, you can easily trace all changes and pinpoint where things went wrong.
CRF Entry or Raising an Request
Department wise approval
Single & Dual Authorization
Alerts for CRF though SMS & Email